In every organization, high performers are the driving force behind innovation, productivity, and excellence. They consistently exceed expectations, push boundaries, and inspire those around them. Yet, despite their critical importance to an organization’s mission and bottom line, high performers, who are generally 400% more productive than an average employee (and as high as 800% more productive in highly complex occupations, such as software developers), are often overlooked. Instead, managers focus on under-performers who demand immediate intervention. This unbalanced attention is costly, leading to disengagement, frustration, and ultimately, the loss of top talent.
